Effective Date: October 1st, 2025

Welcome to Astrosevatalk.store (“Website”), owned and operated by Astrosevatalk Private Limited (“Company”, “we”, “our”, or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, protect, and process your personal information when you visit or use our Website, purchase our products, or communicate with us.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

Astrosevatalk Private Limited

Registered Office:

791, Udhyog Vihar, Phase 5
Industrial Complex Dundahera
Gurgaon – 122016
Haryana, India

Email: support@astrosevatalk.store

Website: https://astrosevatalk.store

2. Information We Collect

We may collect the following categories of information:

Personal Information

·       Full Name

·       Mobile Number

·       Email Address

·       Billing Address

·       Shipping Address

·       City, State, PIN Code

·       Country

·       Date of Birth (if voluntarily provided)

·       Customer ID or Account Information

Order Information

·       Products Purchased

·       Order History

·       Order Value

·       Payment Status

·       Delivery Information

·       Return or Refund Requests

Payment Information

Payments are processed through secure third-party payment providers. We generally do not store complete debit card, credit card, UPI PIN, CVV, or internet banking credentials on our servers.

Device and Technical Information

·       IP Address

·       Browser Type

·       Device Type

·       Operating System

·       Time Zone

·       Language Preference

·       Pages Visited

·       Session Information

·       Cookies and Similar Technologies

Communication Information

When you contact us, we may retain:

·       Emails

·       Chat Messages

·       Customer Support Requests

·       Feedback

·       Product Reviews

·       Survey Responses

3. How We Collect Information

We collect information when you:

·       Visit our Website.

·       Create an account.

·       Place an order.

·       Subscribe to newsletters.

·       Contact customer support.

·       Submit reviews or feedback.

·       Participate in promotions or surveys.

·       Communicate through email or other supported channels.

Some technical information is collected automatically through cookies and analytics tools.

4. How We Use Your Information

We may use your information to:

·       Process and fulfill orders.

·       Deliver purchased products.

·       Provide customer support.

·       Manage returns, refunds, and replacements.

·       Send order confirmations and shipping updates.

·       Improve Website functionality and user experience.

·       Personalize content and product recommendations.

·       Detect and prevent fraud or unauthorized activities.

·       Maintain the security of our Website and services.

·       Comply with legal and regulatory obligations.

·       Respond to customer inquiries.

·       Send promotional communications where you have agreed to receive them or where otherwise permitted by law.

5. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to:

·       Remember user preferences.

·       Maintain secure login sessions.

·       Improve Website performance.

·       Analyze visitor traffic.

·       Measure marketing effectiveness.

·       Enhance customer experience.

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain Website features.

6. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only where necessary to operate our business, including:

·       Payment gateway providers.

·       Courier and logistics partners.

·       Cloud hosting providers.

·       Customer support platforms.

·       Website analytics providers.

·       IT service providers.

·       Marketing service providers (where applicable).

·       Government authorities or regulators when legally required.

Each recipient is expected to use the information only for the purposes for which it was shared and in accordance with applicable law.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

·       Fulfill the purposes described in this Privacy Policy.

·       Complete transactions.

·       Provide customer support.

·       Meet legal, accounting, tax, or regulatory obligations.

·       Resolve disputes.

·       Enforce our agreements.

When information is no longer required, we will take reasonable steps to delete or anonymize it, unless retention is required by law.

9. Your Privacy Choices

Subject to applicable law, you may request to:

·       Access the personal information we hold about you.

·       Correct inaccurate or incomplete information.

·       Update your account details.

·       Request deletion of your personal information where applicable.

·       Withdraw consent for certain processing activities where consent is the legal basis for processing.

·       Opt out of receiving promotional emails by using the unsubscribe option or contacting us.

Certain information may need to be retained where required for legal or operational reasons.

10. Children’s Privacy

Our Website is not intended for children under the age of 18 years.

We do not knowingly collect personal information directly from children. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

11. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

12. International Data Transfers

If information is processed or stored outside India by our service providers, we will take reasonable steps to ensure that appropriate safeguards are in place and that such processing complies with applicable legal requirements.

13. Marketing Communications

With your consent where required, or where otherwise permitted by law, we may send updates regarding:

·       New products

·       Promotions

·       Special offers

·       Festival campaigns

·       Company announcements

·       Service updates

You may opt out of promotional communications at any time. Transactional communications relating to your orders or account may still be sent where necessary.

14. Compliance with Applicable Laws

We strive to process personal information in accordance with applicable Indian laws, including relevant data protection, information technology, consumer protection, and e-commerce requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any revised version will become effective upon publication on this Website unless otherwise stated.

Your continued use of the Website after updates signifies your acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Astrosevatalk Private Limited

Registered Office:

791, Udhyog Vihar, Phase 5
Industrial Complex Dundahera
Gurgaon – 122016
Haryana, India

Email: support@astrosevatalk.store

Website: https://astrosevatalk.store

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.